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ICP Mapping | Ideal Customer Profile for Geospatial & Enterprise SaaS

How to map and document ideal customer profiles for geospatial and enterprise SaaS: segments, firmographics, buying committees, and prioritization.

December 15, 2024
12 min read
By Justin Griffioen
ICPIdeal Customer ProfileAccount MappingGTM
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Why ICP Mapping Matters

Focused Targeting

Teams stop chasing every possible account and concentrate on segments where the problem, urgency, and budget actually exist.

Buying Committee Clarity

Clear ICPs surface who the economic buyer, champion, and influencers are, reducing wasted cycles and misaligned conversations.

Better Conversion

When ICPs are defined by real jobs and pain points, messaging resonates earlier and deals move faster.

Team Alignment

Marketing, sales, and leadership operate from the same definitions, priorities, and proof points.

ICP Mapping Framework

Four steps. One line each. No to-do list—just what each step is.

01

Segment Identification

2–3 segments by job-to-be-done. Where you can win and have proof—market size, fit, geography.

02

ICP Criteria

Who fits: company size, industry, tech stack. Urgency and buying signals. Budget and authority.

03

Buying Committee & Decision

Who decides, who influences, how buying happens. Champion, economic buyer, evaluators, blockers.

04

Documentation & Activation

One-pager per segment. Account lists, messaging, handoff to sales. 2–3 ICPs max; review quarterly.

What Goes Into a Strong ICP

Each ICP should be built around a clear job-to-be-done, observable urgency, and proof that fits. These elements make targeting, messaging, and execution easier—not harder.

Job-to-be-done

Who urgently needs a specific capability to accomplish their core work.

What they need

The capability in one clear, outcome-focused sentence.

Urgency signals

Observable triggers that indicate when the need becomes immediate—discoverable before the first call.

The who

Organizations, org size, and roles involved in buying and influence.

Core pain points

Repeated, specific pains tied directly to the job-to-be-done.

Desired outcomes

What success looks like from the buyer's perspective.

Value proposition

Why this is hard to solve internally or with alternatives, and what changes after adoption.

Proof and references

Relevant projects, customers, or examples that mirror the ICP's context.

When an ICP Is Ready to Use

An ICP is valid when it makes targeting, messaging, and execution easier. If it doesn't, it shouldn't exist—ICPs are operational constraints, not marketing artifacts.

  • You can name 50+ real accounts that fit.
  • Urgency is discoverable before the first call.
  • Messaging is distinct from your other ICPs.
  • Proof exists and aligns with this segment.
  • Sales can explain it in under 30 seconds.

Ready to Map Your ICPs?

We'll help you define and document ideal customer profiles so marketing and sales focus on the right accounts.

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